Martello Drives Digital Performance in the Age of Return to Office
October 31, 2025
Martello — Digital experience and performance management for Microsoft, Mitel and Zoom • martellotech.com
As organizations around the world adapt to hybrid work and a growing return-to-office (RTO) trend, one constant remains: Microsoft Teams is mission-critical. From meetings to phone calls to collaboration, Teams is now the backbone of digital productivity for more than 320 million people worldwide. Yet, ensuring flawless Teams performance continues to challenge IT departments and service providers alike. That’s where Martello is making its mark.
Over the past year, Martello has sharpened its focus on delivering measurable business value through proactive monitoring and diagnostics. In partnership with UC industry thought leader Kevin Kieller of EnableUC, Martello recently sponsored new research quantifying the real cost savings and operational benefits for managed service providers (MSPs) that embed proactive Teams monitoring into their services. The findings, now published in an in-depth report, provide a clear framework for MSPs to improve margins, cut support costs, and deliver a superior user experience.
Our thought leadership is resonating with the market. In a recent webinar with TMC, Martello’s Richard Ashbee and Derek Burke compared Microsoft’s native tools with Martello’s Vantage DX in real-world scenarios. The session, led by TMC Editor Erik Linask, reinforced why proactive visibility is critical—and was followed by an in-depth feature article highlighting Martello’s unique role in helping organizations “see and fix what users feel.”
Just as important are the stories of our partners and customers. LDI Connect, for example, recently expanded its managed services portfolio with Martello’s Vantage DX, improving service quality and building deeper trust with clients. Similarly, Forerunner has joined our growing partner ecosystem, recognizing the value of bringing proactive Teams monitoring to its customers. These partnerships demonstrate not only the market demand for advanced monitoring, but also Martello’s ability to scale through collaboration.
Behind these wins is a talented, driven team. From product innovation to customer success, Martello continues to evolve to meet the demands of a world where digital collaboration is not optional—it’s business critical.
As enterprises navigate the complexity of RTO and hybrid work, Martello is proud to help IT teams and MSPs stay one step ahead. With proactive monitoring, advanced analytics, and a growing ecosystem of partners, Martello is shaping the future of Microsoft Teams performance management.
To learn more, visit martellotech.com.