People Spotlight: Julie Hammond

Julie Hammond is Group Chief Executive Officer of The Celtic Collection, a prestigious portfolio of 13 hotels across South Wales, and the International Convention Centre Wales (ICC Wales), a world-class business events facility.

Appointed in 2025, Julie holds responsibility for developing business strategy and driving growth in revenues and profitability at Wales’ largest independent hotel group at The Celtic Collection, as well as the UK’s newest convention centre at ICC Wales.

Julie is excited about leading further growth at The Celtic Collection, which has seen rapid expansion in recent years from the inspiring foundation provided by the five-star Celtic Manor Resort. While horizons are ever broadening, the group remains authentic to its Welsh identity and Julie is a keen advocate for the unique brand of warm Welsh hospitality that emanates from a motivated and empowered team.

Another key focus is unlocking the full potential of ICC Wales. Early momentum was hindered by the pandemic, but the convention venue has the scale and capability to be truly transformative for the Welsh economy.

With more than 25 years of experience in the hospitality industry, Julie has previously held a variety of senior leadership positions across several prestigious hospitality properties and groups in the UK and Europe.

Hospitality has always been a part of Julie’s life. She grew up immersed in the industry, helping out in her parents’ restaurant — from peeling vegetables in the kitchen to greeting diners front of house. This early experience sparked a lifelong passion for creating memorable guest experiences that continues to drive her today.

“I was taught early on to treat every guest as if they were your first. That philosophy still drives me today. It’s about empowering our teams to deliver unscripted, heartfelt hospitality, creating moments that feel personal, not transactional.”
— Julie Hammond