MESSAGE FROM THE CHAIRMAN

Automation for Developing Long-Term Customer Relationships and Company Growth

Well, I must admit the topic of this issue of Q is quite compelling! Anything that helps businesses engage with clients, listen to their needs, deliver what they want, grow sales and maintain solid long-term relationships is fundamental to me. It always has been. Give the customer what they want and win the sale! I don’t find that hard to understand when trying to build and grow a business.

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Editorial

Growth Automation: Changing the Nature of Customer Marketing

Growth Automation: Changing the Nature of Customer Marketing

“Growth automation”. Those not familiar with the term may recognize it better as “Marketing” automation, or as Wikipedia puts it, “software platforms designed to enable…

April 1, 2018
Power Shift — How Customers Are Driving an Evolving Omni-Channel Marketing Strategy

Power Shift — How Customers Are Driving an Evolving Omni-Channel Marketing Strategy

In the Beginning … As recently as 25 or so years ago, vendor-customer engagements were relatively straightforward in structure. Most consumer goods and services were…

April 1, 2018

Company Updates

InitLive Begins Successful Move Up-Market, Without Ignoring Roots

InitLive Begins Successful Move Up-Market, Without Ignoring Roots

In addition to deploying some self-serve automation to keep the established transactional business growing with individual event organizers, InitLive began executing a new strategic initiative…

April 1, 2018
ThinkRF Announces Collaboration with VIAVI Solutions to Monitor Emerging  5G Wireless Spectrum

ThinkRF Announces Collaboration with VIAVI Solutions to Monitor Emerging 5G Wireless Spectrum

Ottawa-based ThinkRF is the leader in software-defined spectrum analysis solutions that allow customers to monitor, detect, and analyze complex waveforms in the rapidly evolving wireless…

April 1, 2018
Martello Accelerates Growth Through Merger with SD-WAN Leader Elfiq Networks

Martello Accelerates Growth Through Merger with SD-WAN Leader Elfiq Networks

Martello achieved another milestone on a continued growth path during the Quarter, executing what was officially called a ‘merger’ with Montreal-based SD-WAN firm Elfiq Networks….

April 1, 2018
Brookstreet Hotel Opens a New Addition

Brookstreet Hotel Opens a New Addition

Management at the Brookstreet Hotel were pleased to celebrate the opening of expanded conference and meeting facilities at the property during the Quarter. The inaugural…

April 1, 2018
L-SPARK Wraps Up a Successful 2017, Gets Busy on a Repeat in 2018

L-SPARK Wraps Up a Successful 2017, Gets Busy on a Repeat in 2018

The Quarter was an eventful one for L-SPARK, the Wesley Clover Enterprise SaaS Accelerator. Highlights begin with the successful raising…

April 1, 2018
Wesley Clover Parks Shines Through the Quarter

Wesley Clover Parks Shines Through the Quarter

Community hub Wesley Clover Parks was busy with winter programming over the last months. An early start to snowy weather…

April 1, 2018
Tutela Going Global with New Clients on 3 Continents

Tutela Going Global with New Clients on 3 Continents

Portfolio company Tutela, the leading mobile network crowd-sourced data company, announced during the Quarter a global partnership with international telecom…

April 1, 2018
KRP Properties Deploys its Own Type of Growth Automation

KRP Properties Deploys its Own Type of Growth Automation

Given the focus of the parent company, and the fact that the majority of tenants are also technology-based companies, it…

April 1, 2018
Celtic Manor Resort Opens Luxurious New Cocktail Bar

Celtic Manor Resort Opens Luxurious New Cocktail Bar

The Celtic Manor Resort launched a new cocktail bar during the Quarter as the latest addition to its five-star facilities….

April 1, 2018
Mitel Exceeds Revenue Estimates for the Quarter

Mitel Exceeds Revenue Estimates for the Quarter

In February, Mitel® (Nasdaq:MITL) (TSX: MNW), a global leader in business communications, announced the financial results for the Quarter, ended…

April 1, 2018
CounterPath Continues to Go Global

CounterPath Continues to Go Global

According to Global Market Insights, the worldwide market for Unified Communications (UC) infrastructure will reach $96 billion by 2023, with…

April 1, 2018
Further Insights on Growth Automation from Alacrity Global

Further Insights on Growth Automation from Alacrity Global

Growth Automation software tools from industry leaders such as HubSpot, Marketo and others, enable the alignment of company marketing and…

April 1, 2018
Mitel Lays Out the Future of Collaboration at Mitel Next in Munich, Germany

Mitel Lays Out the Future of Collaboration at Mitel Next in Munich, Germany

Jeremy Butt, S.V.P. Mitel International, welcomed a full house of more than 400 partners, customers, consultants, media and analysts to…

April 1, 2018