
October 25, 2018
Community hub Wesley Clover Parks was as busy as ever over the Quarter, hosting a range of programs and events. Here are several highlights: Camp The Wesley Clover Parks Campground introduced an online reservation system this season, enabling customers to select their camp site and complete the booking process online. Demand for ‘camping in the…
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October 25, 2018
The Quarter saw the team at Benbria continue their focus on the Customer Experience Management (CEM) market – a market which industry analysts state is experiencing a 23% CAGR and is expected to represent $17B in opportunity by 2022. One proof point is the trend within the C-Suite of many companies to appoint a new…
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April 1, 2018
In the Beginning … As recently as 25 or so years ago, vendor-customer engagements were relatively straightforward in structure. Most consumer goods and services were sold in person by salespeople, typically involving physical locations which customers had to visit to make a purchase. A central telephone number was most often provided to call if support…
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April 1, 2018
Jeremy Butt, S.V.P. Mitel International, welcomed a full house of more than 400 partners, customers, consultants, media and analysts to the sixth annual Mitel Next event recently. The event was held in Munich — the second time it has taken place in Germany — and was hosted by company CEO Rich McBee. The theme this…
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April 1, 2018
Growth Automation software tools from industry leaders such as HubSpot, Marketo and others, enable the alignment of company marketing and sales resources and among many things, optimize inbound and outbound communication with the goal of converting contacts into customers. Essentially, they are designed to make marketing smarter. Smarter marketing enhances customer engagement which in turn…
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April 1, 2018
According to Global Market Insights, the worldwide market for Unified Communications (UC) infrastructure will reach $96 billion by 2023, with the Asia Pacific region representing 29% of the opportunity. Vancouver-based CounterPath (NASDAQ: CPAH) (TSX: PATH) is a key player in that exploding marketplace, delivering industry-leading UC solutions to small, medium and large businesses. To help…
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April 1, 2018
In February, Mitel® (Nasdaq:MITL) (TSX: MNW), a global leader in business communications, announced the financial results for the Quarter, ended December 31, 2017. “Ongoing customer adoption of Mitel cloud solutions, combined with continued solid revenue from our on-site business, enabled us to exceed consensus estimates with revenue of $356 million for the Quarter,” said Rich…
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April 1, 2018
The Celtic Manor Resort launched a new cocktail bar during the Quarter as the latest addition to its five-star facilities. The Mulberry Bar now offers sumptuous surroundings just off the Hotel main lobby and serves a selection of the latest cocktails, wines and craft beers. It even features a gin cart. The chic new space…
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April 1, 2018
Management at the Brookstreet Hotel were pleased to celebrate the opening of expanded conference and meeting facilities at the property during the Quarter. The inaugural event in the new space took place in early January, with more than 500 guests from local realtor Royal Lepage enjoying a first-class holiday party. The new amenities include 11,000…
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April 1, 2018
Martello achieved another milestone on a continued growth path during the Quarter, executing what was officially called a ‘merger’ with Montreal-based SD-WAN firm Elfiq Networks. While both companies avoided using the term ‘acquisition’ when describing the deal, the move does make Elfiq a subsidiary of Martello, and positions the combined company as a market leader…
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